Effective Date: October 28, 2025
Entity: 24 Prefab LLC
Business Address: 2310 Michigan Ave, Santa Monica, CA 90404, United States
Contact: sales@24prefab.com | +1 (669) 312-2948
1. Introduction
24 Prefab LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information shared with us.
This Privacy Policy explains how we collect, use, store, and protect information obtained through:
- Our website, https://24prefab.com
- Sales inquiries, quotations, and order processing
- Customer support, logistics coordination, and related communications
This policy applies to individuals, businesses, and representatives who interact with us in connection with prefabricated modular structures, container homes, shipping containers, and related services.
2. Information We Collect
2.1 Personal Information
We may collect personal information you voluntarily provide, including:
- Full name
- Email address
- Telephone number
- Billing and delivery address
- Company name or business affiliation (for commercial orders)
- Identification or registration details when required for tax, compliance, or freight purposes
2.2 Order and Transaction Information
When you request a quote or place an order, we may collect:
- Product selections and configuration details
- Quotes, invoices, and order records
- Payment method type (we do not store full card numbers or sensitive payment credentials)
- Delivery location details and site access information
2.3 Technical and Usage Information
When you visit our website, limited technical data may be collected automatically, such as:
- IP address
- Browser type and device information
- Pages visited and interaction data
This information is used solely for website functionality, security, and performance analysis.
3. How We Use Information
We use collected information for legitimate business purposes, including:
- Responding to inquiries and providing quotations
- Processing orders and verifying payments
- Coordinating delivery, logistics, and site access
- Providing customer support and service updates
- Complying with applicable legal, tax, and regulatory obligations
We may use aggregated or anonymized data for internal analysis and service improvement.
4. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Meet legal, accounting, or regulatory record-keeping requirements
- Resolve disputes or enforce agreements
When information is no longer required, it is securely deleted or archived in accordance with standard business practices.
5. Information Sharing
We do not sell or rent personal information.
Information may be shared only when necessary with:
- Logistics and freight providers for delivery coordination
- Payment processors to confirm transactions or process refunds
- Professional service providers (such as engineering or permit consultants) when authorized by the customer
- Legal or regulatory authorities when required by law
All third parties are required to handle information responsibly and confidentially.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including:
- Secure website encryption (SSL)
- Use of trusted, PCI-compliant payment processors
- Restricted internal access to customer data
- Routine system monitoring
Sensitive payment details are not stored on our servers.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Opt out of non-essential communications
Requests may be submitted to: privacy@24prefab.com
8. Children’s 8. Children’s Privacy
Our website and services are intended for adults and commercial entities. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy or data handling practices, contact us at:
privacy@24prefab.com
+1 (669) 312-2948
2310 Michigan Ave, Santa Monica, CA 90404
